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AIM becomes first CRM vendor to deliver on promise, power of new voice-automation standard
AIM becomes first CRM vendor to deliver on promise, power of new voice-automation standard.

AIM helpdesk gets new functionality
AIM helpdesk gets new functionality .

Altiris eXpres connector for Remedy Help Desk provides best-of-breed client management integration with widely used IT service management software
Altiris eXpres connector for Remedy Help Desk provides best-of-breed client management integration with widely used IT service management software.

Altiris problem management suite automates problem resolution
Altiris problem management suite automates problem resolution.

Applied innovation management's helpdesk expert for IT support software wins CRM excellence award
Applied innovation management's helpdesk expert for IT support software wins CRM excellence award .

Artisoft and Cynergy Software partner for CRM solution
Artisoft and Cynergy Software partner for CRM solution.

Blackwell Consulting services expands help-desk capabilities
Blackwell Consulting services expands help-desk capabilities.

Blue Ocean software wins readers choice award for best helpdesk software
Blue Ocean software wins readers choice award for best helpdesk software.

C3i standardizes on Siebel eBusiness applications
C3i standardizes on Siebel eBusiness applications.

C3i, Inc. selected to provide help desk, roll-out, asset management and hardware services to Novo Nordisk's Sales Representatives in the US
C3i, Inc. selected to provide help desk, roll-out, asset management and hardware services to Novo Nordisk's Sales Representatives in the US.

Cobblesoft releases upgrade to helpdesk software
Cobblesoft releases upgrade to helpdesk software.

Company Expands 18 Year Client Relationship to New HUD Office
Company expands 18 year client relationship to new HUD office.

Computer Admin Pro helps keep your IT department in the know
Computer Admin Pro helps keep your IT department in the know.

Control-F1 signs OEM licensing agreement with UniPress
Control-F1 signs OEM licensing agreement with UniPress.

Courion delivers IVR-based password reset out-of-the-box
Courion delivers IVR-based password reset out-of-the-box.

Critical Path software drives down helpdesk costs in enterprises and Governments
Critical Path software drives down helpdesk costs in enterprises and Governments.

Dr Pepper-Seven Up Inc. improves help desk efficiencies with Altiris Deployment Solution and Valerent Services
Dr Pepper-Seven Up Inc. improves help desk efficiencies with Altiris Deployment Solution and Valerent Services.

Durham CC Education ITSS selects Gemini Help Desk to support over 400 schools
Durham CC Education ITSS selects Gemini Help Desk to support over 400 schools.

E-Help Desk achieves Entrust Ready status
E-Help Desk achieves Entrust Ready status.

Free IT help-desk and advisory services for business launched
Free IT help-desk and advisory services for business launched.

GroupSoft Systems shows next generation GS/HelpDesk version 8 is enterprise-strength Help Desk Solution for Lotus Notes/Domino
GroupSoft Systems shows next generation GS/HelpDesk version 8 is enterprise-strength Help Desk Solution for Lotus Notes/Domino.

GWI software expands help desk offerings
GWI software expands help desk offerings.

HP and SAP deepen collaboration to support large enterprises
HP and SAP deepen collaboration to support large enterprises

Impact of a web based multilingual portal for helpdesk applications
Impact of a web based multilingual portal for helpdesk applications.

Incit Technology and Fujitsu launch SystemWalker in UK
Incit Technology and Fujitsu launch SystemWalker in UK.

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