Internet software sciences offers new wireless remote helpdesk automation options

Internet Software Sciences, a pioneer in ALL Web-Based Help Desk/CRM applications, has added a new application to its suite of web-based helpdesk and CRM products to allow technicians to remotely access their helpdesk and IT support operations using Pocket PC and wireless connectivity options. Scott Vanderlip, President of Internet Software Sciences, states that "we continue to develop and enhance the product to satisfy our customers changing requirements and functionality and benefit from changes in technology." Internet Software Sciences latest product addition, the Pocket+Center, is an application that utilizes two emerging technologies, Pocket PCs and wireless connectivity options. Pocket PC's web interface and new wireless classrooms and campuses provide real time, remote connectivity options for technicians. This marriage of two emerging technologies (Pocket PCs and Wireless Technology) creates a best of breed approach to provide remote, real time access to an organization's help desk operations using handheld devices.

The Web+Center product is a suite of all web-based Help Desk/CRM and customer self help applications. The product offers an easy to install and configure, out of the box solution while also offering unlimited customization options with a product design of open-sourced ASP (Visual Basic) design and open database architecture.

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Tim Baker is a successful author and regular contributor to http://www.help-desk-software-n-application.com. Help desk software - Learn everything you need to know about helpdesk from your own computer!