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December 29, 2003 By: Liz Peters HP and SAP deepen collaboration to support large enterprises
By combining the necessary toolsets and methodologies from the HP Adaptive Enterprise strategy and SAP's adaptive business service strategy, HP and SAP will work to allow more effective management of customers' entire heterogeneous IT environments - spanning networks, systems, middleware, databases and enterprise software - to support the needs of adaptive business. Leveraging SAP's business application and process management strengths and HP's industry-leading infrastructure management solutions for heterogeneous environments, the companies intend to provide customers worldwide with a superior managed application environment. Together, HP and SAP have the potential to deliver management capabilities that move customers toward an adaptive enterprise, transforming the IT department into an IT service provider that is closely linked with the core business objectives of the enterprise. "As a large enterprise, efficiently managing our complex IT environment is often a difficult, time consuming and costly endeavor," said Michael Neff, chief information officer, Heidelberg Druckmaschinen AG. "The synergy of SAP's business application and process management functionalities with HP's industry-leading management software and architecture as well as its integration services is thus very appealing. It would make adaptive management across the entire stack a reality, helping us increase flexibility and agility as well as decrease complexity and costs." Building on a successful 15-year alliance, the companies intend to help enterprises solve their key IT challenges such as efficiently consolidating their infrastructure and applications, integrating problem resolution with help desk support, integrating business processes and system management, and reducing operational complexity. The collaboration will be based on the industry-standard IT Infrastructure Library, HP's IT Service Management Reference Model and management solutions, and SAP® IT Service & Application Management. Both organizations would deliver joined services to the customer. "Today's announcement accelerates the path to an adaptive enterprise for thousands of our joint customers," said Nora Denzel, senior vice president, HP Adaptive Enterprise. "The SAP and HP global alliance is strong around the world, and we're mutually committed to making businesses more adaptive. By closely linking HP's hardware, software and services portfolio with SAP's enterprise applications and our customers' own business processes, we can make it easier and cheaper to run IT as a business." "Together, SAP and HP will focus on helping customers reduce business operation expenses, enabling them to shift limited and valuable resources into projects that promote business innovation through technology," said Uwe Hommel, senior vice president, Active Global Support, SAP AG. "Operating cost reductions are achieved by integrating business processes, applications and IT infrastructure. Leveraging SAP's application management with HP's adaptive management, our initiative aims to enable this end-to-end integration by offering joint services to align SAP solutions and the IT infrastructure."
About
The Author:
Liz Peters is a successful author and regular contributor to http://www.help-desk-software-n-application.com.
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